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Refund Policy

Eligibility for Refunds:

We offer refunds for most products when specific conditions are met. Please check the product/service description or contact our customer support for details.

Refund Requests:

To request a refund, please contact our customer support within 30 of the purchase or service delivery. Provide your order/invoice number, detailed explanation for the refund request, and any supporting documentation if applicable.

Refund Evaluation:

We will review your refund request and evaluate it based on our eligibility criteria and the specific circumstances of your case. We reserve the right to refuse a refund if the request does not meet our policy criteria.

Refund Approval and Process:

If your refund request is approved, we will initiate the refund process. Refunds will be issued using the original payment method used or the purchase, unless otherwise agreed upon.

Non-Refundable Items/Services:

Certain items/services are non-refundable. We will clearly indicate if a product/service is non-refundable before your purchase.

Shipping and Handling Fees:

Shipping and handling fees are non-refundable unless there was an error on our part or the product was received damaged/defective.

Digital Products:

For digital products, such as downloadable software, e-books, or online courses, refunds may be subject to additional conditions. These conditions will be specified in the product description or terms of service.

Changes to Refund Policy:

 

We reserve the right to modify or update this refund policy at any time. Any changes will be effective immediately upon posting on our website.

Contact Us:

If you have any questions or need further assistance regarding our refund policy, please contact our customer support team at support@munnygrubbers.com.

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